Residents: Pay your Maintenance, Common Charges or Rent Online Go Now

Founded in 1986, MAXWELL-KATES, INC. brings its
comprehensive team approach to all of our clients.

The collaboration of our experienced executives, together with the leadership of our boards and the abilities of our resident managers have resulted in productive and well operated buildings. When working together to accomplish a purpose, building policies are formulated, structural and financial issues get addressed and practical solutions are reached. At Maxwell-Kates, Inc. we find that teamwork, expertise and commitment to our clients are vital components to the success of our managed properties. Our up to date technological resources as well as the extensive real estate background of our management team, provide our boards with information so they are able to make educated and informed decisions.
At Maxwell-Kates, Inc. we use the most up to date and sophisticated
technologies available to manage your building as effectively as possible.
However, it is our philosophy that, even more important than the technology, servicing our clients is best accomplished by an organization that is built on family values and relies on team work to accomplish our goals. As co-owners of the firm, we share the same office, at facing desks, discussing and solving problems together. We have an open door policy at all times, which encourages our employees to come in and discuss any problems they might be facing, whether business related or personal. By creating one cohesive unit, like a family, we provide the highest level of service to meet our clients’ needs.

Our Philosophy

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Management Team

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Our History

When Maxwell-Kates was founded in 1986, the principals, Robert Freedman and Eugene DeGidio knew they wanted to create a new kind of real estate management firm. They envisioned a firm devoted to service, teamwork and collegial relationships. As a confirmation of the effective execution of this vision, Maxwell-Kates currently manages over 12,000 units in over 130 buildings.

From day one, any time a client from a Maxwell-Kates managed building contacts the office with a question, they will receive a prompt and appropriate answer. This approach of expedient service is and has always been a company wide policy and is always to be anticipated. Should the building’s manager be unavailable, another knowledgeable member of the staff will provide a suitable answer.

Whether it is a request to the building manager, the accounting department, the transfer department, or any other department at the firm, there is always an individual available to help provide a quick and appropriate response. Due to this strong sense of accountability and teamwork, there is never a wait for a solution or a response to any question.

“Dedicated to enhancing and providing the finest possible service to our clients.”

The Team Approach

A major part of our responsibility to our clients is to provide a level of service where no detail is overlooked and all issues are anticipated and handled promptly. Facilitating this, our Account Executives are supported by skilled associates and together they oversee every detail of your building operations to ensure suitable staff performance, quick initiation of Board directives, and the financial health of your building.

Working With the Board

Maxwell-Kates’ experienced Account Executives pride themselves in their close relationships with Board Members. The Maxwell-Kates management team provides our Boards’ with a wealth of experience to help Board members make appropriate decisions. Once decisions are reached, Maxwell-Kates takes all steps to implement the Board’s directives expeditiously and effectively.

Board Meetings

Your Account Executive will attend all monthly meetings. The agent will prepare the agendas for the meetings, and, if requested, the agent will prepare and maintain the meeting’s minutes. When appropriate, other members of the Maxwell-Kates team will also attend meetings, including the principals of the company, physical plant specialists, in-house counsel, or a member of our financial department.

Communication

Our internal communications systems is set up so any inquiries whether they be by telephone, e-mail or written correspondence from either Board members or residents of your building, are handled as quickly as possible, if not immediately.

Security

Maxwell-Kates recognizes the importance of safety and security and therefore devotes substantial time to this issue in managing our client’s properties. We work with Boards, residents and staff to ensure that there are no breaches of security. At several of our clients’ buildings, we have initiated and installed computer monitored card operated locks on all doors, including the front entrance, the laundry room and the storage rooms. Maxwell-Kates also ensures that all residents are advised of all New York City safety regulations and strives to provide them with all available safety tips. We also work with building staff and boards to create extensive security, safety, evacuation and emergency procedures.

In-House Counsel

Maxwell-Kates, Inc.’s In-House Counsel provides support to our staff in revising contracts and letters and making recommendations to our clients, as well as keeping our staff and clients up-to-date on changing laws, regulations and requirements.

In addition, our In-House Counsel oversees our Ethics & Compliance Department, as well as handles important administrative activities involving building laws and codes, which allow the building Account Executives/Property Managers/Administrative Assistants, and their staffs to concentrate on the physical plant, building and staff union issues, fiscal and budgetary matters, and resident concerns.

Maintenance/Common
Charge Collection Policy

Maxwell-Kates, along with the Board and corporate counsel establish stringent policies to ensure that monthly maintenance and common charges are paid in full and on time. Managers work with our accounts receivable department to ensure that these obligations are paid on time. In the case of late payment or non-payment, our managers, in-house counsel and financial department communicate with unit owners/shareholders to obtain payment as quickly as possible. Maxwell-Kates maintains a lock-box system with North Fork Bank. Your resident’s monthly payments are deposited directly into your building’s account. Each account is entirely segregated to ensure that there is no commingling of funds.

Maxwell-Kates initiated an ACH Debit system that allows our residents to pay their monthly maintenance/common charges directly from their bank accounts. This system authorizes our accounting department to withdraw the funds directly from the resident’s bank account. On the fifth business day of the month the funds are withdrawn from the resident’s bank account and the resident’s maintenance account is credited for the payment. This ACH Debit program is a great benefit to our residents because it allows those who travel extensively to avoid the monthly problem of paying maintenance and further ensures that payments by all those on the system are timely, so long as the funds are available in the account. In addition, Maxwell-Kates, Inc. has implemented a new online payment program, which will provide your apartment owners/building residents with a new and convenient method to pay their monthly Cooperative / Condominium charges. This online payment program will operate through Maxwell-Kates’ lead bank and can be accessed through our company website. This new payment program will allow apartment residents in Maxwell-Kates managed buildings the ability to manage and pay their monthly charges online.

Accounts Payable Policies

Our in-house accounts payable department prepares checks daily, allowing Maxwell-Kates to pay all bills as soon as payment is authorized. There is absolutely no delay between the authorization of payment and the check being prepared. If your Board desires, we can require dual signatures on your building’s accounts. Our in-house accounting department is fully computerized and provides payables, maintains a lock-box system and direct debit program, weekly payroll, monthly reporting and annual budgeting and tax services.

Annual Budgets

The Maxwell-Kates management team and accounting department work together to prepare and submit annual budgets to the buildings we manage no later than 60 days prior to the commencement of the fiscal year. Upon Board approval, we endeavor to stay within the parameters of the budget. We review the monthly statements and deliver them to the Board members each month so that all parties concerned can track the year’s financial progress. Our accounting department works in conjunction with your accountant throughout the year and provides all information necessary to prepare your year-end financial statements.

Vendor Negotiation

Maxwell-Kates Account Executives consistently review all work orders, purchase orders and bills for accuracy, and negotiate with vendors if we believe that any client is not receiving the best price possible. Our agents strive at all times to limit expenditures yet still preserve optimum building services. In addition, our managers negotiate on behalf of all of our clients in regard to receiving the most advantageous terms available when refinancing the underlying mortgage, customarily a large fixed cost for cooperatives.

At Maxwell-Kates, Inc. we have long recognized that two of the cornerstones of successful real estate management services are immediate access to reliable information and efficient communication between our staff members and clients. To deliver these premium level services, we continue to invest in proven, up-to-date technology.

24/7 Access to Knowledge Base:

Our systems provide highly reliable, integrated communications services that connect mobile employees and on-site management offices to a central location where they can access the information they need at any time to maximize service to our clients. Our systems provide company-wide access to collaborative information such as calendars, e-mail, contact information and company documents. In addition, clients can have immediate access to appropriate documents as soon as they are available, for example, their monthly financial reports, without the need for any hard copies to be generated, brought to the building, and then stored.

Your Information is Secure:

• The most advanced security tools currently available protect access to your information
• All e-mail and system disks are scanned and updated on a daily basis to protect against viruses
• Full back-ups of your files are performed daily to minimize the possibility that any information is ever lost.

State-of-the-Art Accounting Software:

Maxwell-Kates utilizes “MRI” real estate software to help maintain the financial assets of our clients. MRI is a division of “Intuit Corporation” and they are a leading provider of information systems to real estate management firms worldwide. MRI software is a powerful and flexible system, which contains a vast reporting library and gives us the flexibility to quickly and easily modify reports to the custom needs of our clients.

Maxwell-Kates is very proud of our ability to achieve the best possible results for our clients. We strive to continually re-assess their needs in order to create solutions that resolve issues and improve their quality of life. Take a look.

• Adapting to the devastating terrorist attacks on the World Trade Center by developing, and instituting a comprehensive security & safety plan that includes emergency evacuation & communication plans at a large condominium complex, which also has a hospital, a supermarket, and an underground garage as commercial tenants

• One of our properties had been a party in a number of minor lawsuits involving a health club that happened to be housed at the property. We instituted a strict negligence and liability policy, including having all unit owners sign waivers in order to use the facilities, which resulted in lower insurance costs for the Association

• Obtained subsidized energy loans to renovate 5 boiler rooms at a large cooperative. This resulted in a major reduction in annual heating costs, a substantial increase in physical plant efficiency and a net annual savings that was in excess of the annual cost of the loans to the shareholders

• When a 600-unit condominium was faced with rising energy costs, we called Amerada Hess. They installed gas fired co-generating equipment that cut their energy costs by $75,000 per year

• Analyzing billing, one of our managers noticed that 9 spaces were not being billed for over 42 months at a large co-op with 140 parking spaces. After this audit, the building collected more than $ 47,000 in arrears and now correctly bills an additional $ 13,500 annually just for these nine spaces

• Due to our negotiations on behalf of a 375 unit co-op, their bank lowered the monthly mortgage payment and provided a waiver of their prepayment clause which resulted in an additional $654,000.00 available to the building for working capital

• When a 250-unit coop was locked into an underlying mortgage with a high interest rate, we used our influence to convince the bank to refinance the mortgage and to forgive a $ 350,000 prepayment penalty.

• Involved in numerous capital projects ranging from $ 5,000 to $ 5 million including undertaking and overseeing a 4 year, 4.2 million-dollar restoration project that virtually replaced the entire shelf angles in a building and then re-skinned the façade

• Within weeks after taking over a condominium complex, our engineers located and corrected terrace leaks that had been a problem for 15 years

• When a 700-unit condominium asked us to enhance their revenue, we suggested they retain an in-house brokerage specialist. Not only did they increase revenues by over $ 100,000 per year, but they also insured that the Unit Owners would get top dollar when selling their apartments

• When we discovered that a 205-unit cooperative was spending over $30,000 a year for uniform rentals and cleaning, we asked several companies to bid on a lump sum contract for these services. We were able to save them over $ 10,000 a year

• Re-evaluating insurance on a property that had the same broker for five years, the manager contacted one of our brokers we knew, they went over the information and the premium was quickly reduced by $ 80,000 annually

• After we took over management from a sponsor run co-op that had negative cash flow, the manager determined that this problem was due to ineffectual staffing. Their bills for maintaining the common areas were extremely high. A decision was made to hire staff with relevant experience in proper building maintenance and this lowered costs and the building finally had a positive cash flow.

• Assumed management of a luxury upper eastside cooperative in 1994 that was taking a line of credit to pay their real estate taxes and was projecting maintenance increases of 6% through 1999. Under our management supervision, maintenance charges were not increased after 1995, the Coop now has a 2 million reserve fund and they have waived maintenance charges in December every year since then

Property Portfolio

Maxwell-Kates, Inc., is one of the leading real estate management companies in the New York and New Jersey area since 1986. Providing a vast portfolio of clientele with full service management solutions, Maxwell-Kates continues to carry out its tradition of managerial expertise, innovative techniques, and corporate integrity.
Maxwell-Kates is pleased to partner with BoardPackager to provide paperless building documentation. Please click here to view our building portfolio, download documents, apply online and more.

10 Plaza Street

10-20 Bay Street Landing

14 East 75th Street

17 East 84th Street

18 East 12th Street

20 Plaza Street

22 West 15th Street

22-24 West 69th Street

24 Central Park South

25 Beekman Place

25 East End Avenue

29 West 138th Street

33 East End Avenue

35 West 81st Street

36 West 44th Street

40 East 61st Street

41 Fifth Avenue

44 East 67th Street

49 East 21st Street

50 East 79th Street

55 East 86th Street

55 White Street

61 Irving Place

62 West 47th Street

62 West 62nd Street

65 West 13th Street

65-71 East 130th Street

67 Park Avenue

70 Berry Street

72 Berry Street

77 8th Avenue

80 Chambers Street

89 Washington Place

90-11 35th Street

99 Reade Street

100 West 12th Street

100 West 89th Street

108 East 66th Street

111-117 West 96th Street

119 Fulton Street

121 West 72nd Street

123 East 75th Street

126 Waverly Place

130 East 94th Street

135 East 83rd Street

140 East 28th Street

141 East 55th Street

145 Ludlow Street

146 West 82nd Street

149 East 73rd Street

150 Colton Street

155 East 34th Street

155 East 76th Street

159 West 118th Street

160 West 95th Street

163 St. Nicholas Avenue

172 Madison Avenue

180 East 79th Street

205 West 57th Street

207 East 74th Street

215 East 79th Street

216 East 47th Street

220 East 65th Street

220 East 67th Street

225 West 60th Street

237 East 17th Street

244 Madison Avenue

249 West 29th Street

250 East 49th Street

260 Park Avenue South

270 Broadway

285 Riverside Drive

301 West 118th Street

305 West 16th Street

305 West 86th Street

310 West 120th Street

310-312 East 23rd Street

311 East 71st Street

315 Seventh Ave

315 West 23rd Street

320 East 72nd Street

334 West 85th Street

336 East 50th Street

340 West 55th Street

345 East 69th Street

372 Fifth Avenue

380 Lenox Avenue

382 Central Park West

390 - 424 Maryland Avenue

402 East 90th Street

415 East 37th Street

425 East 79th Street

426 West 58th Street

440 East 57th Street

517 West 46th Street

525 East 82nd Street

530 East 72nd Street

652 Hudson Street

670 West End Avenue

731 Greenwich Street

744 Greenwich Street

755 West End Avenue

878 West End Avenue

900 Fifth Avenue

915-920 East 17th Street

970 Kent Avenue

1400 Fifth Avenue

1787 Madison Avenue

1810 3rd Ave

1825 Madison Avenue

1831 Madison Avenue

2300 Frederick Douglass Blvd

Maxwell-Kates is pleased to partner with BoardPackager to provide paperless building documentation. Please click here to view our building portfolio, download documents, apply online and more.

Select a form...

The following is a partial list of public websites pertaining to various issues affecting Cooperatives and Condominiums which you may find helpful.

Real Estate Links (Click to visit)
Department of Buildings
Department of Environmental Protection
Department of Health
Department of Housing Preservation and Development
Department of Sanitation
Division of Housing and Community Renewal (DHCR)
NYC.goc Home Page
NYS Department of Finance
NYS Department of Health
NYS Department of Labor
NYS Department of State
NYS Department of Taxation and Finance
NYS Division of Housing and Community Renewal
NYS Government Information Locator Service
New York State Energy Research & Development Authority
School Tax Relief (STAR) Program

This is the Maxwell-Kates, Inc. online News section.
Below you will find a selection of important articles and newsletters that are available for download or online viewing.

MKI Newsletters (Click to download)	Year	Season	File Type
Maxwell-Kates, Inc. January 2018 Newsletter	2018	January	PDF
MKI 2016 Spring Newsletter	2016	Spring	PDF
MKI 2015 Spring Newsletter	2014	Spring	PDF
2013 Spring Newsletter	2013	Summer	PDF
2012 Summer Newsletter	2012	Summer	PDF
Hurricane Preparedness Guide	2011	September	PDF
25th Anniversary Message from the Principals	2011	April	PDF
Winter 2010/2011 Newsletter	2010/2011	Winter	PDF
Zeckendorf Towers Sets New Benchmark – Installs City’s Largest Residential Green Roof/November 17, 2010	2010	Fall	Web
Fall 2008 Newsletter	2008	Fall	PDF
Strike Newsletter	2006	N/A	PDF
Local Law 11 Newsletter	2006	Fall	PDF
Resources (Click to download)	Year	Season	File Type
2018 NYC Building Management Checklist	2018	N/A	PDF
NYC Emergency Management Household Guide	2011	N/A	PDF
Fire Safety Emergency Information Guideline	N/A	N/A	PDF
NYC Police Department: Engineering Security Pamphlet	2010	N/A	PDF

Contact

Feel free to contact us with any comments, questions or concerns that you might have, and we will do our best to accommodate your needs.

Please fill out the form below:

Location

Maxwell-Kates, Inc.
9 East 38th Street
Sixth Floor
New York, NY 10016

Email

For General Inquiries:
info@maxwellkates.com

For Accounting Inquiries:

accountingdept@maxwellkates.com

For Transfer/Closing Inquiries:

closingdept@maxwellkates.com

Telephone

212-684-8282

Facsimile

212-684-8077

Send Us a Message

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Robert Freedman

Eugene DeGidio

Mitchell Berg

Joseph L. LaSpina

Angela Karabaic

Michael Bogart, Esq.

Matthew Newman

David DeGidio

Max Freedman

Cristina Chiarizia

Jared Zolna

Robert Maina

Frank Goldbach